Sonic Drive-In General Manager – Full-time / Part-time: Job Overview, Location, and Employment Details

The job title is General Manager at Sonic Drive-In, which involves overseeing restaurant operations. This role includes managing staff, ensuring customer satisfaction, and maintaining operational standards.

This position is located in Houston, Texas, at a Sonic Drive-In restaurant.

The General Manager is responsible for managing and training employees, directing staff to meet operational standards, and ensuring food is delivered in a clean, safe, and efficient manner. They also perform opening and closing duties and prepare employee work schedules.

The General Manager monitors and maintains inventory levels and places orders for food, paper, and other supplies while adhering to cost control procedures. This helps ensure the restaurant runs smoothly without unnecessary expenses.

The General Manager reinforces a customer service mentality among employees and ensures that all staff focus on serving customers at all times. They also handle guest requests promptly and respectfully, and report and assist in resolving guest complaints.

The General Manager is responsible for interviewing and hiring restaurant crew and management team members to maintain proper staffing levels. They also prepare work schedules and make adjustments as needed to ensure adequate coverage.

The General Manager prepares operational reports and develops action plans to address any unfavorable financial or sales trends. These reports help guide decision-making and improve restaurant performance.

Yes, the General Manager is responsible for developing and implementing a marketing plan to attract customers and promote the restaurant.

The role requires a high school diploma or equivalent, which provides a basic educational foundation for managing restaurant operations.