The Westin Dallas Park Central Restaurant Server: Job Overview, Location, and Employment Details

The job title is Restaurant Server, which involves serving guests in a hotel restaurant setting. This role requires interacting with guests and ensuring they have a positive dining experience.

This position is located at The Westin Dallas Park Central in Dallas, Texas, which is a hotel that offers dining services to its guests.

The main responsibilities include greeting and serving guests according to the established standards, taking and serving guest orders promptly, and performing necessary set-up and side work as assigned. The server must also answer guest questions about the menu, operate the electronic cash register or POS system when applicable, and check food before serving to ensure correct appearance, temperature, and portions.

Candidates must be able to communicate effectively in English and have a self-starting personality with an even disposition. They should maintain a professional appearance and manner at all times, be able to communicate well with guests, and be willing to help co-workers as part of a team. Additionally, the ability to stand or walk for prolonged periods and lift at least 30 pounds is necessary.

Customer satisfaction is a key focus in this role, and it is important for staff to interact positively with guests and treat everyone with courtesy and respect at all times. Every staff member is considered a guest relations ambassador, and maintaining professionalism throughout the shift is essential to creating a positive guest experience.

Employees are expected to meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality, and attendance. They should be adaptable to change, willing to learn new skills or improve existing ones, and capable of solving routine problems or asking for help when needed.

The safety and security of both guests and staff are of utmost importance in this role. The hotel emphasizes maintaining a safe environment, and staff are expected to adhere to safety protocols to ensure the well-being of everyone in the hotel.

Specific duties include taking guest orders, serving food, checking food for correct appearance, temperature, and portions before serving, and performing all necessary set-up and side work related to food service. The server must also operate the POS system when applicable.

The role requires the ability to stand or walk for extended periods and to lift at least 30 pounds, which is necessary for tasks such as handling food, beverages, and supplies.