Long John Silver’s Above Restaurant Leader – 70036-Columbus, OH (Columbus, OH): Job Overview, Location, and Employment Details

The job title is Above Restaurant Leader, which indicates a leadership role overseeing multiple restaurant locations. This position is responsible for guiding the performance of approximately 10 corporate-owned Long John Silver’s restaurants.

The Above Restaurant Leader is responsible for providing overall leadership and accountability for the restaurants in the region. This includes working closely with the Director of Operations to develop strategies that help Restaurant General Managers exceed their annual operating plans.

The ARL supports restaurant performance by identifying key business issues affecting each restaurant and influencing decisions to address them. They also align resources, take immediate action, and hold team members accountable to commitments to improve results.

The ARL aims to drive outstanding reliability, product quality, and financial performance for each restaurant. Their goals include increasing same-store sales and transaction growth, achieving an average unit volume of $1.5 million, and maintaining restaurant margins of 15%.

The ARL actively engages with restaurant staff by supporting, coaching, and providing direction to Restaurant General Managers and crew members on a daily basis. They also visit restaurants frequently to monitor performance and provide hands-on training if necessary.

The ARL focuses on establishing and reviewing performance targets related to guest satisfaction, improving sales and customer satisfaction, maintaining food safety standards, and ensuring product and facility specifications are met. They also allocate budgets, reinforce new products and initiatives, and evaluate compliance with brand promotions.

Candidates need between 5 to 7 years of experience as a proven Area Supervisor in the quick-service restaurant (QSR) industry. This experience demonstrates their ability to manage multiple restaurant locations effectively.

The role requires relationship management skills, including the ability to influence and build trust with different personalities and styles. Additionally, a strategic approach to driving operational reliability, superior performance, and financial results is essential.

Yes, the ARL may directly perform hands-on operational work as needed to train new Restaurant General Managers and crew members. This ensures that operational standards are maintained and staff are properly trained.