MRK Hotel Collection AM Restaurant Server: Job Overview, Location, and Employment Details

The main responsibility of the Breakfast Attendant is to set up, maintain, and break down the breakfast buffet, as well as to keep the breakfast dining area clean and organized. They are also responsible for taking orders, waiting tables, and providing guest checks. Additionally, they must deliver exceptional guest service by welcoming guests and attending to their needs at all times.

The job requires the attendant to prepare and maintain the dining area with supplies in a guest-ready state. They are responsible for stocking coffee, juice, and milk machines or dispensers and ensuring breakfast items are replenished and presented appealingly. They also set out self-service items like fruit, muffins, donuts, and cereal.

The attendant is responsible for wiping up spills and maintaining cleanliness of appliances and counter space throughout the shift. They also clear and clean tables as they are vacated and inspect the cleanliness and presentation of china, glassware, and silverware before use. Maintaining overall cleanliness of work areas is an ongoing part of the job.

The attendant should be aware of the restaurant’s menu items and beverage choices, as well as have knowledge about the entire property, including services, hours of operation, and nearby places of interest. This knowledge helps them assist guests effectively and provide personalized service.

The attendant must be able to work with point of sale software, which involves processing transactions accurately and efficiently. This skill is essential for tracking and recording all complimentary and paid breakfast items for hotel guests and walk-ins.

The attendant is responsible for welcoming guests and providing personalized service, which includes helping them to seat, pouring coffee, and assisting with their needs and requests. They must ensure guests feel attended to and comfortable during their breakfast experience.

The attendant is tasked with ensuring breakfast items are continually replenished and presented in an appealing manner to guests. This includes setting out cold foods like sweet rolls, muffins, donuts, and cereal, and maintaining the overall visual appeal of the buffet area.

The role involves preparing the dining area, stocking supplies, and ensuring the area is clean and inviting at all times. The attendant must also wipe up spills, clean appliances, and keep the work and service areas tidy throughout the shift.

Besides the main responsibilities, the attendant may assist with the setup and service of the complimentary breakfast, help with food preparation such as fruit and milk machines, and manage inventory of breakfast products to ensure everything runs smoothly.