The Kettle Black Kitchen and Pub Manager/Server’s/Bartenders: Job Overview, Location, and Employment Details

The job titles include Manager, Server, and Bartender, which indicate different roles within the hospitality environment at The Kettle Black Kitchen and Pub.

This position is located in Phoenix, Arizona, at The Kettle Black Kitchen and Pub.

The main responsibilities include overseeing daily restaurant or bar operations to ensure efficient service and guest satisfaction, leading and motivating team members, and taking orders accurately using POS systems such as Aloha POS or Micros POS.

Providing outstanding customer service is a key part of this role, which involves engaging with guests, addressing their inquiries, and resolving any issues promptly to ensure a positive experience.

The role involves managing cash handling duties, performing cashiering tasks, and doing basic math calculations for bills, tips, and sales reconciliation to ensure accurate financial transactions.

The job requires maintaining cleanliness and food handling standards in compliance with health regulations, and assisting with food preparation when needed to uphold safety and quality standards.

The role supports sales efforts by upselling menu items and promoting specials to enhance revenue and encourage repeat patronage.

Previous restaurant or food service experience is required, and experience in fine dining or nightclubs is highly desirable to succeed in this position.

Familiarity with POS systems such as Aloha POS and Micros POS is preferred, as these are used for order taking and sales processing.

Strong time management skills are important to handle multiple tables or bar orders efficiently, and proven ability to deliver excellent customer service in fast-paced environments is essential for success.