General Hotels Corporation Lead Bartender: Job Overview, Location, and Employment Details

The job title is Lead Bartender, which indicates a supervisory role in the bar area of the hotel. This position involves taking orders, preparing drinks, and ensuring customer satisfaction.

This position is located in Indianapolis, Indiana, at the Crowne Plaza Indianapolis Airport Hotel. The location is important for candidates to consider their commute and availability.

The main responsibilities include greeting customers, taking their orders, providing drink recommendations, preparing and serving various beverages, and maintaining the cleanliness and organization of the bar. The role also involves checking IDs for legal drinking age and collaborating with kitchen staff to ensure timely service.

Candidates must have proven work experience as a bartender with extensive knowledge of drink preparation and service. They should also possess excellent communication and customer service skills, along with a friendly and outgoing personality.

The candidate must have knowledge of food safety and sanitation regulations to ensure compliance. They are also responsible for verifying customers’ legal drinking age by checking photo IDs.

The role requires the ability to work in a fast-paced environment while remaining calm and professional. Flexibility is also necessary, as the job involves working various shifts, including mornings, evenings, weekends, and holidays.

The Lead Bartender will process payments and handle cash and credit card transactions. This requires attention to detail and accuracy in financial dealings.

Employees are offered a range of benefits including medical, dental, and vision insurance options, company-paid life insurance, telemedicine services, supplemental life insurance, and a 401(k) plan with a company match. Additional perks include hotel room discounts and earned wage access through PayActiv.

The Lead Bartender ensures customer satisfaction by greeting guests, answering questions about drinks and menu items, checking in with customers during their visit, and addressing any concerns they may have. These actions help create a positive experience for guests.