Marriott Bartender/Guest Services: Job Overview, Location, and Employment Details

The primary responsibilities include preparing drink orders for guests according to specified recipes, issuing and serving wine and champagne bottles, and maintaining the cleanliness and condition of the bar, tables, and tools. Additionally, the role involves stocking supplies such as ice, glassware, and paper products, as well as transporting supplies to the bar setup area. The position also requires washing soiled glassware, removing used items from the bar, and communicating replenishment needs.

The role involves processing all payment methods used by guests, counting the bank at the end of each shift, completing cashier reports, resolving any discrepancies, dropping off receipts, and securing the bank. These tasks ensure proper handling of financial transactions and accountability.

Employees must follow all company safety and security policies and procedures, report any accidents, injuries, or unsafe work conditions to the manager, and complete necessary safety training and certifications. These measures help maintain a safe working environment for everyone.

Employees are expected to keep their uniform and personal appearance clean and professional at all times. They must also maintain the confidentiality of proprietary information and protect company assets to uphold the company’s standards and security.

The role requires welcoming and acknowledging all guests according to company standards, anticipating and addressing their service needs, and expressing genuine appreciation when guests leave. Clear and professional communication is essential for providing a positive guest experience.

The position requires the ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. It also involves grasping, turning, and manipulating objects of various sizes and weights, which demands fine motor skills and hand-eye coordination.

Employees must be able to stand, sit, or walk for extended periods during their entire shift. They also need to move through narrow, confined, or elevated spaces and navigate over sloping, uneven surfaces as part of their daily tasks.

The responsibilities include setting up and maintaining the cleanliness of the bar, bar unit, tables, and tools, as well as preparing fresh garnishes for drinks. Employees are also tasked with stocking supplies and transporting items to the bar setup area to ensure smooth service.

Employees are expected to develop and maintain positive working relationships with colleagues, support the team in reaching common goals, and listen and respond appropriately to the concerns of other employees. Effective communication and teamwork are essential for providing quality service.