Cooper’s Hawk Craft Bartender: Job Overview, Location, and Employment Details

The job title is Craft Bartender, which indicates a role focused on preparing and serving a variety of beverages in a hospitality setting. This position involves engaging with guests and creating memorable experiences through drinks and conversation.

This position is located in Kansas City, Missouri, at Cooper’s Hawk, a restaurant and wine-focused establishment.

Employees in this role receive a range of benefits including a 50% discount on dining and carryout, a 40% retail wine discount, and a 20% discount on retail and private events. Additionally, there are monthly wine tastings for two, health coverage options, a 401k plan with company matching, paid time off, flexible schedules, early pay access, wellness and mental health support, wine and culinary education, career growth opportunities, and various team member rewards.

A Craft Bartender is responsible for arriving prepared with a fully stocked station and ready-to-use tools, maintaining comprehensive knowledge of the food, drink, and wine menus, and completing opening and mid-shift checklists to ensure the bar is guest-ready. They also need to keep the bar area clean and organized, wash and sterilize glassware promptly, and assist with retail or team tasks as needed.

A Craft Bartender communicates effectively with servers, food runners, hosts, and kitchen staff to ensure that orders are timely and accurate. They also follow the restaurant’s recipes and portion standards consistently to maintain quality and service standards.

A Craft Bartender is expected to warmly greet each guest, using their name when possible, and to engage in genuine conversation. They should also offer thoughtful suggestions for wine, cocktails, and food based on guest preferences, and educate guests about the Cooper’s Hawk Wine Club to encourage membership.

A Craft Bartender is responsible for presenting beverages with care, focusing on creative garnishes and thoughtful presentation. This attention to detail helps enhance the guest experience and makes each drink memorable.

At the end of their shift, a Craft Bartender completes closing duties to ensure a smooth transition for the next team members. These duties include cleaning the bar area, sterilizing glassware, and restocking supplies as necessary.

A Craft Bartender should have a comprehensive knowledge of the restaurant’s food, drink, and wine menus, as well as the service steps involved in providing excellent hospitality. They should also be able to communicate effectively and follow recipes and standards consistently.